Privacy Policy

A2Z Home Delivery
Effective Date: June 10, 2026

Welcome to A2Z Home Delivery. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

Website: app.a-zhomedelivery.com

By accessing or using our website, applications, and related services, you agree to the practices described in this Privacy Policy.


1. Introduction

A2Z Home Delivery values your privacy and is committed to protecting your personal information. We collect only the information necessary to provide our services efficiently and securely.

This Privacy Policy applies to all users of our website, mobile applications, and related services offered by A2Z Home Delivery.


2. Information We Collect

We may collect the following types of information:

Personal Information

When you use our services, place orders, create accounts, or contact us, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Billing Information

  • Order Details

  • Account Credentials

  • Customer Support Communications

Device and Technical Information

We may automatically collect:

  • IP Address

  • Device Type

  • Operating System

  • Browser Information

  • Application Version

  • Device Identifiers

  • Log Information

  • Usage Data

Location Information

With your permission, we may collect location information to:

  • Provide delivery services;

  • Display nearby service availability;

  • Improve order fulfillment and customer experience.

You can disable location access through your device settings at any time.


3. How We Use Your Information

We use collected information to:

  • Process and manage orders;

  • Deliver products and services;

  • Verify customer identity;

  • Provide customer support;

  • Send order confirmations and updates;

  • Improve our website and applications;

  • Prevent fraud and unauthorized activities;

  • Comply with legal obligations;

  • Maintain security of our services;

  • Analyze service performance and user experience.


4. Google Play Policy Compliance

A2Z Home Delivery is committed to complying with all applicable requirements of the Google Play Developer Program Policies.

We ensure that:

  • User data is collected only for legitimate business purposes;

  • Data collection practices are transparent;

  • Permissions requested are relevant to app functionality;

  • Sensitive user information is handled securely;

  • Users are informed about data practices;

  • User privacy choices are respected.


5. Compliance with Google Policies

We follow applicable Google policies, guidelines, and terms, including but not limited to:

  • Google Play Developer Program Policies;

  • Google Play User Data Policies;

  • Google APIs Terms of Service;

  • Google Advertising Policies (where applicable);

  • Google AdMob Policies (if advertisements are displayed);

  • Other relevant Google Terms and Conditions applicable to our services.


6. Sharing of Information

We do not sell, rent, or trade users’ personal information.

We may share information with:

Service Providers

Trusted third-party providers who assist us in:

  • Payment processing;

  • Delivery operations;

  • Cloud hosting;

  • Analytics;

  • Technical support;

  • Communication services.

Legal Requirements

We may disclose information if required by law, regulation, court order, or governmental request.

Business Transfers

If A2Z Home Delivery undergoes a merger, acquisition, or transfer of assets, user information may be transferred as part of that transaction.


7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against:

  • Unauthorized access;

  • Alteration;

  • Disclosure;

  • Misuse;

  • Loss or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services;

  • Fulfill contractual obligations;

  • Resolve disputes;

  • Enforce agreements;

  • Comply with legal requirements.

After the retention period, information may be securely deleted or anonymized.


9. Children’s Privacy

Our services are not directed toward children under the age of 13 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, appropriate steps will be taken to delete it.


10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality;

  • Remember user preferences;

  • Analyze website traffic;

  • Enhance user experience.

Users may control cookie settings through their browser preferences.


11. Third-Party Services

Our services may contain links to third-party websites or integrate third-party services.

We are not responsible for the privacy practices of such third parties. Users are encouraged to review the privacy policies of those services before providing information.


12. Your Rights

Depending on applicable laws, users may have rights to:

  • Access their personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal data;

  • Withdraw previously granted consent;

  • Restrict certain processing activities;

  • Object to certain uses of their data.

Requests may be submitted through our contact information below.


13. Changes to This Privacy Policy

A2Z Home Delivery reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page along with the revised effective date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.


14. Consent

By using our website, mobile applications, and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.


15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official website:

A2Z Home Delivery
Website: app.a-zhomedelivery.com


Declaration

A2Z Home Delivery is committed to protecting user privacy and complying with applicable laws, Google policies, Google Play Developer Program Policies, and relevant terms and conditions governing the operation of our digital services.

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